Shipping & Returns
We want your shopping experience with Abigail’s Accessories to be easy from purchase to delivery. Please review our shipping, return, refund, and exchange policies below.
Shipping
Orders are typically shipped within 2–3 business days via USPS or UPS.
Standard Shipping
Standard Shipping
- Orders of $125 or more: FREE standard shipping
- Orders under $125: $12 flat-rate standard shipping
- Gift card purchases do not count toward the $125 free-shipping minimum.
For international shipping rates, please contact Abigail’s Accessories before placing your order.
Returns
We accept eligible returns within 30 days of purchase. After 30 days, we are unable to offer a refund or exchange.
To be eligible for a return, merchandise must:
To be eligible for a return, merchandise must:
- Be unused and in the same condition in which it was received
- Be in its original packaging, when applicable
- Have the original tags attached
- Include a receipt or other proof of purchase
Non-Returnable Items
Gift cards are non-returnable.
Sale items are final sale and cannot be refunded. Only regularly priced merchandise is eligible for a refund.
Sale items are final sale and cannot be refunded. Only regularly priced merchandise is eligible for a refund.
How to Make a Return
Mail eligible returns to:
Abigail’s Accessories
178 S. Chillicothe Rd.
Aurora, OH 44202
178 S. Chillicothe Rd.
Aurora, OH 44202
Customers are responsible for return-shipping costs. Original shipping charges are non-refundable.
For returns valued over $100, we recommend using a trackable shipping service or purchasing shipping insurance. Abigail’s Accessories cannot guarantee receipt of returned merchandise that is not trackable.
For returns valued over $100, we recommend using a trackable shipping service or purchasing shipping insurance. Abigail’s Accessories cannot guarantee receipt of returned merchandise that is not trackable.
Refunds
Once your return is received and inspected, we will email you to confirm that it has arrived and let you know whether your refund has been approved.
If approved, your refund will be issued to your original method of payment. Please allow additional processing time for your bank or credit card provider to post the refund to your account.
If your approved refund has not appeared after allowing sufficient processing time, first check with your bank or credit card provider. If you still need assistance, contact us at abigailsofaurora@gmail.com.
If approved, your refund will be issued to your original method of payment. Please allow additional processing time for your bank or credit card provider to post the refund to your account.
If your approved refund has not appeared after allowing sufficient processing time, first check with your bank or credit card provider. If you still need assistance, contact us at abigailsofaurora@gmail.com.
Exchanges
We replace merchandise only when it is defective or damaged.
If you need to exchange a defective or damaged item for the same item, please email abigailsofaurora@gmail.com and send the merchandise to:
Abigail’s Accessories
178 S. Chillicothe Rd.
Aurora, OH 44202
Availability of an identical replacement may depend on current inventory.
Gifts
If an item was marked as a gift when purchased and shipped directly to the recipient, the recipient will receive a gift credit for the value of the eligible return. Once the returned merchandise is received, a gift certificate will be issued. If the purchase was not marked as a gift, or the gift giver had the order shipped to themselves before giving it to the recipient, any applicable refund will be issued to the original purchaser.